Frequently asked questions

Comprehensive insurance (KASKO), compulsory third-party liability insurance, the Slovak motorway vignette, 24/7 roadside assistance and 150 km per day. Delivery is not automatically included: it is free to Košice and Dunajská Streda, a flat €50 to Bratislava, and elsewhere it is calculated from the driving distance from the branch — you see the amount while booking, before you confirm. Fuel, traffic fines and tolls beyond the Slovak vignette are on you.

We do not block the deposit on your card. Once the booking is confirmed we send a payment request with its own payment reference and a QR code; it is paid by bank transfer. The amount depends on the vehicle class: €2,000 (Premium) or €3,500 (Luxury). For clients resident outside Slovakia it is €3,000 and €5,250 respectively. We send the deposit back once the car is returned and the rental is settled; if damage is still being quantified (workshop or insurer), it is held until then. No deposit is charged for a wedding rental with our driver.

Online via our form, by phone or by email. For categories with price on request (luxury, supersports) we will send you an individual quote within 2 hours.

Yes, but travel abroad must be agreed in advance — the car may not cross the border without our consent. We record the consent in the contract and add a border-crossing fee based on the country group:

• Czechia, Austria, Poland, Hungary
• Germany, Italy, Switzerland, Croatia, Slovenia, Romania
• Spain, Portugal, France, Benelux, Scandinavia, the Baltics

Current rates for each group are in our fee schedule. If you decide to travel during the rental, contact us and we will add the permission as a contract amendment.

Crossing the border without our consent is a breach of contract: a penalty from the fee schedule applies, plus the cost of recovering the vehicle.

Yes, we offer gift vouchers worth €100 / 250 / 500 or for a specific vehicle and day. Valid for 12 months.

A driving licence held for at least 2 years, a minimum age of 21 (25 for premium and sports vehicles — which is what our entire fleet is), and a valid ID card or passport. Identity is verified online before pick-up, so nothing needs to be sent anywhere. The deposit is not blocked on your card: you pay it by bank transfer against a payment request you receive once the booking is confirmed.

Yes. An additional driver must be named when booking and their driving licence provided; the same requirements apply to them as to the renter. The fee is €10 per day according to the fee schedule. Only a driver named in the contract may drive the car — anyone else at the wheel is a breach of contract and is charged according to the fee schedule.

Full comprehensive insurance (KASKO) with an excess defined in the contract. An option to purchase extended cover with zero excess is also available.

No smoking inside the vehicle, no transport of animals without a carrier, no participation in sporting events. Details are set out in the contract.

We have two branches: Horné Mýto near Dunajská Streda (Parková 75/7, Mon–Fri 8:00–18:00, Sat 9:00–13:00) and Košice (Rozvojová 2, Mon–Fri 9:00–17:00). We can also deliver the car to an address or an airport: free to Košice and Dunajská Streda, a flat €50 to Bratislava, and elsewhere according to the driving distance — you see the price while booking, before you confirm. You can return the car to a branch or to the place you choose when booking.

We prepare the vehicle at the agreed time, sign the contract, go through the condition of the vehicle and hand over the keys. The whole process takes around 15 minutes.

Contact our assistance service on the 24/7 line immediately. We will take care of everything — from the police to the garage and a replacement vehicle.